FPS drops from 40 to 20

  • Overwatch drops from my normal 40ish fps to 20fps every so often, especially after death when I'm watching the kill cam. After the kill cam, it usually recovers. But after a few deaths, it no longer recovers and I'm stuck at 10-20fps. I also freeze every so often for a few seconds during intense battles. Even though my screen's frozen, I can still move around, because I end up in a different spot when I recover.
    Restarting the computer fixes the problem, but I drop to 20fps again permanently within the first game post-restart.

    There was a thread suggesting I try this tracing software to identify the problem: http://us.battle.net/forums/en/overwatch/topic/20749679860?page=1#post-7

    And here's my log: https://www.dropbox.com/s/jblhkrq0d4n48u2/2016-11-09_22-38-15_Charles.etl?dl=0

    Thanks for any help!
  • Hello PolarPause!

    I took a look at your trace. I can see Symantec waking up and taking some CPU cycles. Next time you have the extended frame drop, you might take a look and see if a scan or something else Symantec related is happening.

    Past that, nothing stands out. Your CPU is very busy when running Overwatch, so any application / service you don't need would be a candidate for closing to get more CPU cycles.

    Thanks!
    Bruce